Privacy Policy
GDPR - This is how it works
Guess you heard about GDPR? This is probably not your first email. We know that it may seem clever and not easy to overlook what everything means. Moment Hotels have therefore chosen to summarize what the law means so that you as a guest can easily understand how we take care of your personal information. Perhaps not the most fun you read? ... but important and interesting for those who want to know more.
If you already want to give us your consent or sadly delete the consent (your personal information) then you contact [email protected]
Please note that the following are developed by professionals, and we have submitted how we work based on GDPR.
General about GDPR
From 25 May 2018 the new Data Protection Ordinance (GDPR) applies. GDPR replaces the existing Personal Information Act (PUL) and applies to all EU countries.
Description of GDPR
GDPR has been developed to protect you as a customer and your rights regarding the handling and dissemination of your personal information. The idea is that, as our guest, you will feel confident that your registered information is not used in an improper manner. Current Swedish PUL is actually the basis for GDPR and most of PUL is found in GDPR.
What is a personal task?
A personal data is such data that in some way identifies you as a person. That is, name, address, telephone, mail etc. Non-personal information about bookings, sales and activities is not included as this is classified as business secrets and in many cases subject to accounting and accounting requirements.
Who is Personnel Responsible?
Working Partner Sweden AB has overall personal liability that, together with personal data administrators at Moment Hotels (hotel director), is responsible for and determines the purposes of handling, retrieving, and using the personal data you provide to us.
How do we store your personal information?
Our booking system and digital applications handles relatively large amounts of personal data. If you do not choose to agree with us or not re-booked with us within 12 months, your personal information will be deleted from our systems.
It is important to distinguish between common and sensitive personal data. Sensitive tasks are e.g. ethnic origin, political opinions, religious or philosophical beliefs, union membership and personal data relating to health or sexual preferences. Moment Hotels will never collect and collect data about sensitive data. However, if someone leaves allergy information on booking, it is written in the notification area to provide allergy-free alternatives to you as a guest. After your stay, these comments will be removed within a week.
That is how it works:
Moment Hotels encourages all proprietors and users of our reservation system in the service to not enter sensitive entries in our systems. You as a guest are always entitled to receive a copy of all information stored about you, including those stored in free text fields in the customer register.
Specific for the digital application called Moment Hotels AppThe main function in the App is to be able to book a room and open hotel room doors with a mobile phone. In order to be able to do this, bluetooth needs to be activated on the mobile device. Therefore, location data is collected, for this service to work. However, this data will not be stored.
Personal data collected and stored specific for the app is name, email address and mobile number. The personal data will be deleted upon a request from the user. The request is made to [email protected]
News, upgrades and deals before everyone else via email and SMS.
If you wish to continue your visit, please be our friend and receive offers and news via email or text message, just enter your consent.
That is how it works:
Moment Hotels does not need to obtain consent from you as a guest if you book a lodging or restaurant visit when a customer agreement is concluded when a booking is made. If you still want deals and offers before everyone else, then you must have given your consent.
What happens at a Personal Data Incident?
If Moment Hotels receives a data violation or if an accidental loss of personal data occurs, the person responsible will document the incident and report it to the Data Inspectorate and affected customers within 72 hours.
That is how it works:
In case of any data breach in any part of Moment Hotels, we will record the notification for all our customers within 72 hours.
What is a Registry Extract?
If you have booked a stay or have agreed that we may save your personal information, you will be able to view the information stored on you in our booking system.
That is how it works:
You have entered into a customer agreement with Moment Hotels, who is entitled to receive information about what personal data is stored about you. This refers to such information that can be used to identify you as a person. Non-personal information about bookings, sales and activities is not included as this is classified as business secrets.
Can you erase me from your system?
You who have entered into a customer agreement with Moment Hotels have the right to have all your personal information stored on you deleted. You can easily do this through contact the hotel according to this policy.
That is how it works:
You who have entered into a customer agreement with Moment Hotels are entitled to receive all information that may be used to identify you personally removed from May 25, 2018. This refers to such information that can be used to identify you as a person. Non-personal Information about bookings, sales and activities is not included as this is classified as business secrets and in many cases subject to accounting and accounting requirements. How does GDPR work in practice? Moment Hotels has already introduced or will introduce the necessary features to allow administrators in our reservation system by May 25, 2018 should be able to handle all GDPR requests and requests from you (or instruct the user how to use the features themselves).
• Register Extracts
Anyone who has entered into a customer agreement with Moment Hotels may at any time request the information stored. Personal data in the field, free text, and which can identify you as a guest are disclosed. The request is made to [email protected]
• Information Maintenance
To change your personal information stored on you, contact Reception Moment Hotels [email protected] for assistance.
• Offers and Email
You who chose to become our friend through consent will get our offer first by all by email or SMS. Moment Hotels is also entitled to, within a (1) year after you visit any of our hotels, restaurants, spa or anything else, market us to you reasonably without consent, with the legal basis of interest weighting.
Now it's all glossy or ... Should you have any more questions about GDPR please contact our responsible Burim C. Sumiq (hotel director) at [email protected]
Have a fantastic Moment Hotels
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